Earbuds Refund and Returns

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

You can return an item if you have not used it and have kept it in its original condition. It must also be in the original packaging.

We do not accept returns for several types of goods. This includes perishable items such as food, flowers, newspapers, and magazines. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

We offer partial refunds in certain situations:

Book with obvious signs of use
We do not accept opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records.We may refuse a return if you damage the item, remove parts, or change its original condition.We do not accept items more than 30 days after delivery.

Refunds

We will inspect your returned item after we receive it. Then, we will send you an email to confirm the return. We will also notify you of the approval or rejection of your refund.

If we approve your refund, we will process it within a few days. We will send the credit to your original payment method

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Contact your credit card company if you have not received your refund. The company may need extra time to post the refund.

Next contact your bank. Your bank may need some time to process and post your refund.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

We offer refunds only for regular-priced items. We do not offer refunds for sale items.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the buyer marked the item as a gift, you will receive a gift credit for your return. We will send you a gift certificate after we receive the returned item.

If the buyer did not mark the item as a gift, we will refund the gift giver. We will also inform the gift giver about the return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.We will deduct the return shipping cost from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.